Our communication programme strapline – empowering expression
At Martha Trust, we believe communication is the foundation of person-centred care. Our goal is to empower each resident to express themselves and make choices throughout the day—whether it’s deciding what to wear, what to eat, or which activities to enjoy. For many, the ability to communicate brings not just freedom, but dignity. One transformative outcome is the ability to tell us when they’re in pain—helping us adjust medication and treatments with care and precision.
For individuals who are non-verbal, our bespoke communication programme has opened powerful new possibilities. Step-by-step personalised plans are developed around each resident’s abilities, allowing them to engage meaningfully, build confidence, and connect with others.
One of the most life-changing tools we use is eye gaze technology. This computer-based system enables residents to communicate simply by looking at a screen—giving them a voice where none existed before and helping nurture their relationships with loved ones and carers.
Case study – H and Eye gaze success
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At our Deal site, Natalie leads the Activities Centre with one goal in mind: to support every resident in making daily decisions that shape their lives. Whether it’s choosing breakfast, selecting an outfit, or planning the day’s activities, the focus is on independence and joy.
Natalie introduced the use of eye gaze, an AAC device designed for communication through eye movement. Residents begin by engaging with interactive games, progressing gradually to symbol-based communication using Snap and Core First. Once ready, Natalie integrates numeracy work to expand their learning and self-expression.
She worked closely with a resident known as H, whose progress was nothing short of remarkable. Through patient support and creative encouragement, H learned to express emotions, make requests, and even choose her bedroom paint colour. She later took part in a maths programme, mastering addition, subtraction, and multiplication with enthusiasm.
Natalie recalls one standout moment ““During a maths test session, H lit up with excitement. She scored 40 out of 40—and the following week, an incredible 60 out of 60. The progress she’s made is simply amazing, and I’m so proud of her. It’s a privilege to be part of Martha Trust, where we see communication unlock not just understanding, but a better quality of life.”